TRAUMA INFORMED CARE
Impact of Rudeness In the Healthcare: http://nymag.com/scienceofus/2015/10/rudeness-in-hospitals-could-kill-patients.html#
Trauma Informed Care: http://traumainformedoregon.org/resources/resources-agencies-organizations-systems/
DOULA STUDIES
http://www.medscape.com/viewarticle/850783 Cesarean delivery rates dropped from 31.7% to 25.0% (P = .005) after Marin General Hospital in California switched from a private practice model to one with 24-hour laborist and midwife coverage. Rates of vaginal birth after cesarean (VBAC) also increased.